Privacy Policy for Domeko Construction UK Ltd

This Privacy Policy explains how Domeko Construction UK Ltd (“we”, “us”, or “our”) collects, uses, and protects your personal data when you interact with our website at https://homex-london.co.uk/ or our services. We are a UK-based construction company specializing in high-quality residential and commercial building, renovation, and specialized construction activities in West and Central London. With over 25 years of experience, we focus on delivering projects that meet our clients’ visions, including construction of domestic and commercial buildings.

We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy applies to all personal data we process as the data controller.

Our registered office is at 1 Doris Ashby Close, Perivale, Greenford, Middlesex, UB6 7FD. Company number: 14283186. For any data protection queries, contact our Data Protection Officer at [insert email address, e.g., info@homex-london.co.uk] or by post to the above address.

We may update this policy from time to time. The latest version will be posted on our website with the date of the last update. This policy was last updated on 20 August 2025.

What Personal Data Do We Collect?

We collect personal data to provide our construction and renovation services, respond to enquiries, and improve our website. The types of data we may collect include:

  • Contact information: Such as your name, email address, phone number, and postal address, when you submit an enquiry form, request a quote, or contact us about our services like house building or commercial renovations.

  • Project-related details: Information about your construction needs, property address, or preferences, provided voluntarily during consultations or service requests.

  • Technical data: Automatically collected details like your IP address, browser type, device information, and website usage patterns (e.g., pages visited, time spent) to enhance site functionality.

  • Job application data: If you apply for roles with us, we may collect your CV, employment history, and contact details.

  • Marketing preferences: If you opt in to receive updates about our projects or services in West and Central London.

We do not collect sensitive personal data (e.g., health or ethnic origin) unless it is directly relevant to a specific project and you provide explicit consent.

How Do We Collect Your Data?

We collect data in the following ways:

  • Directly from you: When you fill out forms on our website (e.g., contact or quote requests), email us, call us, or meet us for project discussions.

  • Automatically: Through cookies and similar technologies on our site to track visits and improve user experience. For details, see our Cookies section below.

  • From third parties: Occasionally from partners or publicly available sources, but only if it aligns with our legitimate interests, such as verifying project details.

How Do We Use Your Data?

We use your data for specific purposes linked to our construction business:

  • To respond to enquiries, provide quotes, and deliver services like residential renovations or commercial builds.

  • To manage client relationships, including project updates and feedback.

  • To process job applications and communicate with candidates.

  • For website analytics to improve content and navigation, ensuring a better experience for users interested in our London-based services.

  • For legal compliance, such as health and safety records on construction sites.

  • If you consent, to send marketing about our latest projects or promotions.

We process data based on lawful bases under UK GDPR:

  • Consent: For marketing or non-essential cookies.

  • Contract: To fulfill service agreements or respond to project requests.

  • Legitimate interests: For site improvements, security, or business analytics, balanced against your rights.

  • Legal obligation: For regulatory requirements in construction activities.

Who Do We Share Your Data With?

We may share your data with trusted third parties for operational needs, but only when necessary and under strict controls:

  • Service providers: Such as IT support, email services, or subcontractors involved in your project (e.g., for specialized construction tasks).

  • Professional advisors: Like lawyers or accountants for business purposes.

  • Regulators: If required by law, such as the Information Commissioner’s Office (ICO) or health and safety authorities.

  • Within our company: For internal administration.

We do not sell your data. If data is transferred outside the UK, we ensure adequate protections, such as standard contractual clauses.

How Do We Keep Your Data Secure?

We implement technical and organizational measures to protect your data, including:

  • Secure servers and encryption for data storage.

  • Access controls, with unique usernames and passwords where applicable.

  • Regular security reviews to prevent breaches.

If a data breach occurs, we will notify you and the ICO where required by law. For tips on protecting your own devices, visit www.getsafeonline.org.[2]

How Long Do We Retain Your Data?

We retain data only as long as necessary:

  • Enquiry data: Up to 2 years after resolution, unless it leads to a contract.

  • Project data: For the duration of the contract plus 6 years for legal claims.

  • Technical data: Up to 1 year for analytics.

  • Job applications: 6 months if unsuccessful, or longer if hired.

Data may be kept longer for legal, tax, or regulatory reasons, but we delete it securely when no longer needed.

Your Rights Under UK GDPR

You have rights regarding your personal data:

  • Access: Request a copy of your data.

  • Rectification: Correct inaccurate data.

  • Erasure: Request deletion in certain cases (e.g., if no longer needed).

  • Restriction: Limit processing under specific circumstances.

  • Objection: Object to processing based on legitimate interests or for marketing.

  • Portability: Receive your data in a transferable format.

  • Withdraw consent: Where processing relies on consent.

To exercise these rights, contact us at [insert email address]. We respond within one month, free of charge unless requests are excessive. If unsatisfied, you can complain to the ICO at https://ico.org.uk/.

Keep us informed if your data changes to ensure accuracy.

Cookies and Tracking

Our website uses cookies to enhance functionality. These small files store information on your device for purposes like remembering preferences or analyzing traffic.

  • Essential cookies: For site operation (no consent needed).

  • Analytics cookies: To understand usage patterns (with consent).

  • Marketing cookies: If you opt in for personalized content.

You can manage cookies via your browser settings. For more details, see our Cookie Policy [link if separate] or contact us. We comply with UK cookie laws.

Links to Other Websites

Our site may link to external sites (e.g., partners or resources). We are not responsible for their privacy practices. Review their policies before use.

Children’s Data

Our services are not directed at children under 16, and we do not knowingly collect their data without parental consent.